I had an issue where a casino owed me and would not pay about $37k in winnings. Max and his team resolved the issue through their PAB service, which is free and amazing. In addition, I generally learned a ton about the industry from their forum and website. If you engage in online gambling, this site is a must. Literally learned a ton in a matter of days. The fact that real people, who I never met before, stepped in to help me, FOR FREE, is crazy - it is amazing. Plus the casinos, generally, actually care about complaints here. It’s just a great website and I recommend using it if you online gamble in any form.